This privacy policy shares details and information on how Preston Educational Consultants, StudyIndia, uses and protects any information you give StudyIndia when you use this website and its services. It is our priority to maintain the Privacy of our customers & website visitors. We value our relationship with you and understand the value of the information that you share with us.

StudyIndia ensures your private and confidential information is safely protected with the requisite standards. We will use your personal information to improve the facilitation of our services and solutions shared in the privacy policy.

StudyIndia requests and requires your information to identify your requirements, provide befitting services, and personalize them according to your needs. In this endeavor, we can contact you via mobile calls, SMS, WhatsApp, email, and any other mediums of communication. We can also send you relevant and accurate information about the services and solutions you prefer to avail yourself of from our organization. We will send promotional emails or talk to you about our services, special offers, or other information that will be beneficial for your correspondence.

By accepting this Privacy Policy agreement, you hereby authorize StudyIndia to contact you via mobile calls, SMS, WhatsApp, email, and any other mediums of communication. Agreeing to the Privacy Policy translates to overriding your preferences in the National Customer Preference Register (NCPR), formerly the National Do Not Call Registry (NDNC), at any given point in time. We also want to share that our Privacy Policy can change or auto-renew every three months. Please contact us for any queries and concerns about the terms of our agreement and Privacy Policy.

Within this Privacy Policy, you will understand how StudyIndia will use and process your personal data. By process, we mean how we will use the information you provide. You can contact us to understand more about the usage of your personal data and cookies on our website.

StudyIndia is a pioneer education consultant offering education-related services through its websites and through other online platforms such as partners’ websites and social media. The following information will cover the entire length and breadth of all the platforms associated with StudyIndia. Furthermore, we have the right to amend and alter the Privacy Policy and Terms and Conditions according to our schedule and requirements. Therefore, users must visit the Privacy Policy page regularly to stay updated with all the requirements. In case you disagree with any of the terms and conditions shared in the Privacy Policy, you have the right to abandon StudyIndia and terminate your association with our organization. But this also means that you won’t be able to use any of our services and benefit from our solutions. Contact us to share your concerns and questions about the Privacy Policy.

Private and Confidential Information

In order to use StudyIndia services, website visitors and users are supposed to share their personal information. This includes your name, your parent's name, and residence details, among others. Apart from this, you must also share educational information. We also require you to share your mark sheets and other documents pertaining to your education history. While filling out the application for availing of our services, we will ask for financial information, parents/guardian details, academic history, employment history, admission test information, earlier visa application details, etc.

Rest assured that all your personal information is gathered and processed by keeping the rules and regulations. We are a law-abiding organization and collect information with effective safeguards. While we do collect personal and financial information, we do not use or forward that information to unauthorized sources.

Why does StudyIndia Collect, Use, and Share Personal Information or Data?

We collect information through our website portals, social media, or representatives. When such information is collected through third-party representatives, we inform our users about the same. Here’s a list of the information we collect and the reasons behind the collection.

• Schools : We collect information regarding your schooling and education to filter the universities and institutions. We use this information to provide the best-fit educational institutions for your future. All sorts of information pertaining to your schooling, including credentials, test scores, location, grades, and extracurricular activities are collected.
• Customer Service : We forward the collected information to our customer service representatives as they need the information to serve your interests better. As they will have access to your personal and educational information, our representatives can provide personalized counseling recommendations. They will be able to provide information related to visas, interviews, list of educational institutions and respond to your questions better.
• Administration Services : With the information you share with us, we forward some information to our administrators. They help every student and user on our website to manage the accounts. They will have access to your personal and financial information and help you manage the same while suggesting the right institutions and programs.
• Marketing : Some of our activities are marketing and promotion-oriented. We use your information, specifically the email address, to send promotional offers and information. Users have the option to unsubscribe from the information and opt out.
• Methods of Communication : In addition to sharing information through email, we can communicate with our students and users through other methods. These include phone calls, SMS, WhatsApp, Email, Posts, and Social Media. Moreover, we can also connect via video conferencing services like Zoom, GMeet, etc.

We choose these methods of communication based on your responses and requests. At times, our users want us to call back; at this moment, we have to connect with them through calls.

• We also connect with our users if they have an incomplete application.
• When we have to help our students and users prepare for interviews, arrange documentation, and fill in the visa application.
• At times, we connect with our clients and customers by sharing questionnaires and collecting feedback. This helps us improve our services and offerings while catering to our user’s needs.
• We also collect information to protect our customers from fraud and prevent fraud. Furthermore, we use the collected data to prevent illegal and anti-social activities.

Reasons Why We Share Information with Third-Party Organisations

• Schools and Educational Institutions : We forward and share relevant data and information to the schools and institutions to process your application. Our motive is to help our students make informed decisions about their educational institution. Due to this, StudyIndia might have to share the information with schools and educational institutions. Thus, StudyIndia may forward personal and academic information to schools that may want to join.
• Third-party service providers : We also allow connected third-party service providers and partners to use your personal and educational information. But the same is stringently supervised to ensure that no information is used without our authorization. Our connected partners use this information for various purposes, including facilitating payments, sending out marketing material, or for analytical support services.
• Competent Authorities : We share your personal data and financial information with law enforcement and other governmental authorities as and when required by law or strictly necessary for the prevention, detection, or prosecution of criminal acts and fraud.

How can a User Control and Limit the Personal Data they have shared with StudyIndia?

StudyIndia shares your personal and educational information with potential educational institutions, including schools, colleges, and universities, along with our associated recruitment partners in their respective countries. All the information shared is based on your consent. We value your consent to this sort of information sharing, and you have 100% right to withdraw the consent; at that time, the entire cohort of information will not be forwarded to other organizations. Our users reserve the right to object to the processing as well as the right to data portability.

Does the User Have the Right to Review and View their Information?

Yes, all the users associated with our services and network have the right to view and review their personal information. You can request an overview of your personal data by emailing us. For this purpose, make sure the email subject line reads, 'Request Personal Information.' Plus, include a copy of your identity card (preferably your passport). This is done to help us prevent any unauthorized activity and unauthorized individuals from accessing your personal data.

We can also update the personal and other sorts of information in case it needs to be corrected. Moreover, we can also, on request, remove your personal data from our database. For this as well, you need to send us an email with the email subject line 'Request for Removal of Personal Information.'

For How Long Do We Store Personal Data?

In general, we store and retain your personal information and data for three years, starting from the date you have shared it with us. The users have the option and right to get it deleted by emailing us with the Subject line ‘Request for Removal of Personal Data.’

Who is Responsible for the Processing of Personal Data on the StudyIndia Website?

Study India (Preston Educational Consultants) controls the processing of personal data on its websites. Preston Educational Consultants is a proprietorship company under the laws of INDIA and has its registered office at No. 1/45, JJ Nagar, Mogappair East, Chennai, Tamil Nadu - 600037.

Please send an email if there are any ideas or criticisms regarding this privacy notice.